AI Order Assistant handles e-commerce and D2C calling: order and COD confirmation and cart recovery, followed up automatically until the customer answers or acts. Part of Levrage AI Worker.
Most voice bots handle one call. Levrage runs the whole calling process, and you pay only for the seconds it talks. One bot takes a customer from first call to outcome, follow-ups, reminders and handoffs included. Every call writes back to a built-in CRM, so the next call knows what the last one heard. It detects the language itself and switches mid-sentence (Hinglish, Tanglish, Taglish), and a 40-second call is billed as 40 seconds, not rounded up to a minute.
From the first call to the final outcome — here's exactly what the AI Order Assistant handles end-to-end:
Order and payment confirmation, including COD order confirmation.
Cart recovery calls to bring customers back to their order.
Callbacks and reminders, automatically, until the customer answers or acts.
Passes to a human agent with the full conversation attached, so nothing is re-explained.
Every call updates the CRM with an English summary, plus call and outcome analytics.
The bot detects the language itself and switches mid-sentence, including Hinglish, Tanglish, Taglish and more.