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VOICE AI E-commerce 34 Languages Levrage AI Worker

Levrage AI Order Assistant

AI Order Assistant handles e-commerce and D2C calling: order and COD confirmation and cart recovery, followed up automatically until the customer answers or acts. Part of Levrage AI Worker.

✦ What Makes This Bot Different

Most voice bots handle one call. Levrage runs the whole calling process, and you pay only for the seconds it talks. One bot takes a customer from first call to outcome, follow-ups, reminders and handoffs included. Every call writes back to a built-in CRM, so the next call knows what the last one heard. It detects the language itself and switches mid-sentence (Hinglish, Tanglish, Taglish), and a 40-second call is billed as 40 seconds, not rounded up to a minute.

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    🎙 Live Telephony Demo
    LEVRAGE AI — AI ORDER ASSISTANT CALLS
    ▶ Press play to hear a real call with this bot
    0:00 0:00
    Sample Conversation Preview · AI Order Assistant
    HOW AN ORDER CONFIRMATION CALL SOUNDS
    AI Order Assistant
    Hi, am I speaking with Sana? This is Ira, an AI assistant calling about your recent order. You chose cash on delivery. Can I confirm it with you?
    Customer
    Yes, please confirm.
    AI Order Assistant
    Thank you. Could you confirm the delivery address is 12, MG Road, Pune?
    Customer
    Yes, that's right.
    AI Order Assistant
    Perfect. Your order will arrive in three days. Please keep the cash ready.
    AI Order Assistant
    One more thing: I noticed you left an item in your cart yesterday. Would you like to complete that order too?
    Customer
    Yes, please send me the link.
    AI Order Assistant
    Sent to you now. Is there anything else I can help with?
    Customer
    No, thank you.
    AI Order Assistant
    Thank you, Sana. Have a great day.
    Behind the scenes: the order is marked confirmed with the delivery address verified, the cart-recovery link is sent, and the team gets an English summary of the call. (Names, times and numbers are illustrative.)
    ▶ Play the recorded calls on the left to hear the real bot
    What Conversations This Bot Handles

    Five stages of the calling process,
    fully automated

    From the first call to the final outcome — here's exactly what the AI Order Assistant handles end-to-end:

    01
    Confirm

    Order and payment confirmation, including COD order confirmation.

    02
    Recover

    Cart recovery calls to bring customers back to their order.

    03
    Follow Through

    Callbacks and reminders, automatically, until the customer answers or acts.

    04
    Hand Off

    Passes to a human agent with the full conversation attached, so nothing is re-explained.

    05
    Remember & Report

    Every call updates the CRM with an English summary, plus call and outcome analytics.

    Languages Supported

    34 languages and accents,
    with automatic language detection

    The bot detects the language itself and switches mid-sentence, including Hinglish, Tanglish, Taglish and more.

    India
    HindiTeluguTamilKannadaMalayalamBengaliMarathiOdiaPunjabiGujarati
    Asia
    MalayIndonesianFilipinoThaiVietnameseJapaneseKorean
    Middle East
    Arabic (Emirati)Arabic (Modern Standard)Arabic (Egyptian)Turkish
    Europe
    SpanishFrenchGermanItalian
    English
    IndianFilipinoAmericanBritishAustralianNew ZealandCanadianIrishScottish
    Frequently Asked Questions

    Everything you need to know
    before you talk to the bot

    AI Order Assistant is Levrage's voice worker for e-commerce and D2C: order and COD confirmation and cart recovery.
    It handles order and payment confirmation, COD confirmation and cart recovery, follows up automatically until the customer answers or acts, and hands off to a human agent when needed.
    Cart recovery and COD order confirmation for e-commerce are now rolling out.
    It supports 34 languages and accents across India, Asia, the Middle East and Europe, plus several English accents. It detects the language itself and switches mid-sentence, so Hinglish, Tanglish and Taglish conversations feel natural.
    Billing is per second. A 40-second call is billed as 40 seconds, not rounded up to a minute. Telephony is charged at your provider's rates with no markup.
    Yes. The bot hands off to a human agent with the full conversation attached, so nothing needs to be re-explained.
    Levrage AI Worker is deployed as role-specific workers: AI Recruiter, AI Sales Rep, AI Pre-sales Rep and AI Order Assistant. Each runs the whole calling process, with AI workers and human teams on one workspace, a native CRM and shared memory.