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Collection Bot — Nophari AI
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VOICE AI Payment & Collection Banking & Financial Services

Collection Bot

AI automatically calls customers for pending payments, EMI/installments or outstanding invoices. It identifies the customer, communicates the outstanding amount and due date, handles basic queries, captures the customer's payment commitment, and can share a payment link or escalate the conversation to a human agent.

✦ What Makes This Bot Different

Talk. Understand. Act. The bot doesn't just remind — it identifies the customer, communicates the outstanding amount and due date, captures the payment commitment, shares a payment link and escalates to a human agent with full conversation context when needed.

Bot is live and ready
Press. Talk. Decide.
No forms. No waiting. No salesperson.
Just press and hear exactly what this bot can do.
🎙 Live Telephony Demo
NOPHARI AI — COLLECTION CALL SIMULATION
▶ Press play to hear a real call with this bot
0:00 0:00
Sample Conversation Preview
HOW A LIVE CALL SOUNDS
Bot
Hello, this is the Nophari Finance assistant. Am I speaking with Mr. Rajveer?
Caller
Yes, speaking.
Bot
Your EMI of ₹4,500 was due on the 15th and is still pending. Will you be able to pay today?
Caller
I can't pay today, but I will pay by Friday.
Bot
Noted. I've recorded your payment commitment for Friday. I'm sending you a payment link by SMS now.
▶ Play the recorded call on the left to hear the real bot
What Conversations This Bot Handles

Five collection flows,
fully automated

From a gentle payment reminder to escalation — here's exactly what this bot can handle end-to-end:

01
Pending Payment Reminder

Bot calls the customer, confirms identity, communicates the outstanding amount and due date, and answers basic queries about the payment.

02
EMI & Installment Collection

Automated calls before and after the EMI due date, with follow-ups until the installment is paid or a commitment is captured.

03
Outstanding Invoice Follow-up

Calls business customers about overdue invoices, states the amount and invoice date, and records the expected payment date.

04
Promise-to-Pay Capture

Captures the customer's payment commitment with date and amount, updates your CRM and schedules an automated follow-up call.

05
Payment Link & Human Escalation

Shares a payment link by SMS during the call, and transfers disputes or complex cases to a human agent with full conversation context.

Languages Supported

One vendor,
many languages

Nophari AI runs this same voice engine across the following languages — ask us to spin up any of them for your use case.

Hindi English Hinglish Tamil Bengali Gujarati
Frequently Asked Questions

Everything you need to know
before you talk to the bot

The Collection Bot is an AI voice bot that automatically calls customers for pending payments, EMIs, installments or outstanding invoices, and captures their payment commitment.
It can identify the customer, communicate the outstanding amount and due date, handle basic queries, capture payment commitments, send reminders and share a payment link, while giving your team call summaries, transcripts and analytics.
Yes. It can integrate with ConVox to use business numbers and communication channels for seamless voice interactions.
Yes. When human assistance is required, such as a dispute or a complex case, the bot can transfer the call to a live agent with the full conversation context through the ConVox platform or any of your existing platforms.
Yes. The bot can be customized for your collection workflows, conversation flows, business requirements, and integrations with your CRM, ERP, payment links and other systems.