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KORE-NLU-EN-V3 — English Enterprise Bot
ENGLISH Customer Support General Enterprise

KORE-NLU-EN-V3
English Enterprise Bot

World-class English NLU bot with 98%+ intent accuracy. Supports 50+ enterprise integrations out of the box — from Salesforce to ServiceNow to SAP. The Fortune 500 standard for enterprise voice AI.

KA
Kore.ai· Orlando, USA / Hyderabad, India
⚡ Salesforce
⚡ SAP
⚡ ServiceNow
⚡ Workday
+46 more connectors
✦ What Makes This Bot Different

The only enterprise voice bot platform with pre-built connectors to Salesforce, SAP, ServiceNow, and Workday — reducing integration time from months to days. 98.4% NLU accuracy validated on Fortune 500 deployments across BFSI, telecom, and retail.

🎙 Live Telephony Demo
KORE.AI — ENGLISH ENTERPRISE SIMULATION
▶ Click Play to simulate an English enterprise support call…
Sample Conversation Preview
HOW AN IT HELPDESK CALL SOUNDS
Bot
Hello! Welcome to Kore.ai enterprise support. I can help with IT, HR, or customer queries. What can I assist you with?
Employee
My laptop isn't connecting to the VPN since this morning.
Bot
I'm sorry to hear that. Let me check the known issues first. Can you confirm your employee ID?
Employee
EMP-7823
Bot
Thanks, John. I see a reported VPN outage in your region resolved at 9 AM. Please try reconnecting. If it still fails, I'll escalate to IT Tier-2 now.
▶ Play full demo on the left for the animated version
What Conversations This Bot Handles

Four enterprise workflows,
fully automated in English

01
IT Helpdesk

Employee describes issue, bot classifies ticket type, checks knowledge base for resolution, creates ServiceNow ticket if unresolved.

02
HR Query Resolution

Employee asks about leave balance, payslip, policy — bot fetches live data from HRMS and responds conversationally.

03
Banking Support

Customer queries about transactions, cards, limits — bot handles multi-turn authentication and data retrieval.

04
Sales Lead Qualification

Inbound caller interested in product — bot scores lead with 8-question qualification flow, routes hot leads to agent instantly.

Technical Specifications
Accuracy98.4%
Latency<250ms
Concurrency50,000+
Model ArchitectureBERT-XL Fine-tuned
Word Error Rate4.2%
LicenseEnterprise
Full Capabilities
WHAT THE BOT UNDERSTANDS & CAN DO
✓
Omnichannel handoff (voice → chat → email)
✓
Entity extraction & intent classification
✓
Dynamic FAQ with context retention
✓
Live agent transfer with context
✓
Analytics dashboard & reporting
✓
50+ enterprise connectors
VENDOR LANGUAGES (KORE.AI)
EnglishHindiArabicSpanishFrenchGerman
Deepija Telephony Integration

📞 6 Months Free — Everything Included

5 DEDICATED TOLL-FREE NUMBERS
DID 11800-XXX-0201
DID 21800-XXX-0202
DID 31800-XXX-0203
DID 41800-XXX-0204
DID 51800-XXX-0205
3 TELEPHONY CHANNELS
📞
Voice IVR
Primary telephony channel
🔌
Telephony API
Programmatic access
🌐
Web Voice Widget
Browser-based voice
SUPPORT INCLUDED
✓
24/7 NOC Monitoring
✓
99.9% Uptime SLA
✓
Dedicated Account Manager
✓
TRAI compliant infrastructure
✦ ALL FREE FOR 6 MONTHS
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