Sarvam English
SARVAM-ASR-EN-V2
English Voice Bot
Enterprise-grade ASR and conversational voice bot for English. Optimised for telephony, IVR, and customer support across Indian enterprises with sub-300ms response latency.
Highest accuracy English ASR model on live telephony with sub-300ms response. Trained on 200K+ hours of Indian call center audio — including background noise, accents, and code-switching that most models fail on.
Just press and hear exactly what this bot can do.
Five conversation types,
fully automated in English
From simple FAQs to complex multi-turn flows — here's exactly what this bot can handle end-to-end:
Customer asks for balance, last 3 transactions, or mini-statement. Bot fetches from CRM API and reads aloud in natural English.
Bot calls customer, confirms identity, states EMI due date and amount, accepts promise-to-pay or escalates to agent.
Customer describes issue; bot extracts problem type, product, and preferred resolution. Creates ticket, reads complaint ID back.
Multi-turn FAQ conversation — bot handles follow-up questions, clarifications, and context retention across up to 8 turns.
Bot sends OTP via SMS, asks customer to repeat it, verifies, and confirms action — all in under 45 seconds.
One vendor,
seven Indian languages
Sarvam AI runs this same voice engine across the following languages — ask us to spin up any of them for your use case.