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GujratiBot

VERN-ASR-GU-V1 — Gujarati D2C Bot
GUJARATI Customer Support D2C Enterprise

VERN-ASR-GU-V1
Gujarati D2C Bot

Conversational Gujarati bot for D2C brands — handles order tracking, returns, and post-purchase feedback at scale. The only Gujarati bot with native Shopify and Unicommerce integration — zero custom development needed.

VA
Vernacular.ai · Bengaluru, India
NATIVE INTEGRATIONS — NO CUSTOM DEV NEEDED
🛒 Shopify
📦 Unicommerce
🚚 Shiprocket
📊 Freshdesk
🔄 Razorpay
✦ What Makes This Bot Different

Only Gujarati bot with native Shopify and Unicommerce integration — D2C brands get full order visibility without any custom development work. Handles real Saurashtra and Ahmedabad Gujarati dialects, not just standard Gujarati. CSAT surveys, returns, and order tracking all in a single voice call.

🎙 Live Telephony Demo
VERNACULAR.AI — GUJARATI D2C SIMULATION
▶ Click Play to simulate a Gujarati order status call…
D2C ORDER FLOW BOT HANDLES
📦
Order Placed
Bot confirms order and expected delivery in Gujarati
🚚
In Transit
Real-time ETA from logistics API, read aloud
✅
Delivered
CSAT survey triggered automatically
↩️
Return Request
Bot qualifies reason, initiates pickup, confirms RMA number
Sample Conversation Preview
HOW A GUJARATI D2C CALL SOUNDS
Bot
kem chho! Vernacular D2C support maa aapnu svaagat che. Shu huu tamne madad kari shaku?
Customer
Mara order nu delivery kyare thase?
Bot
Jarur! Tamaro order number aapso?
Customer
ORD-4892
Bot
Tamaro order aaje saanj 6 vaage deliver thase. Delivery partner contact: 9876XXXXXX. Baaki koi madad?
▶ Play full demo above for the animated version
What Conversations This Bot Handles

Three D2C flows,
automated end-to-end in Gujarati

From order tracking to returns and CSAT — every post-purchase conversation handled without a human agent.

01
Order Status Check

Customer provides order ID or phone number; bot fetches status from logistics API and reads ETA in Gujarati. Works with Shiprocket, Delhivery, and Xpressbees.

02
Return Initiation

Customer requests return; bot qualifies reason, checks return window eligibility, initiates pickup request, and reads confirmation number back to customer.

03
Product Feedback Survey

Post-delivery survey — bot asks 5 questions, records ratings and verbatim feedback in Gujarati, pushes structured data to analytics dashboard.

Technical Specifications
Accuracy95.2%
Latency<400ms
Concurrency3,000+
Model ArchitectureWav2Vec 2.0
Word Error Rate9.8%
LicenseEnterprise
Full Capabilities
WHAT THE BOT UNDERSTANDS & CAN DO
✓
Order management integration (Shopify / Unicommerce)
✓
Return initiation & RMA generation
✓
Post-delivery CSAT survey (5-question)
✓
Multi-brand support (single bot, multiple stores)
✓
Saurashtra + Ahmedabad dialect handling
VENDOR LANGUAGES (VERNACULAR.AI)
Bhojpuri Rajasthani Haryanvi Odia Punjabi Gujarati
IDEAL FOR THESE D2C CATEGORIES
👗 Fashion 💄 Beauty 🏠 Home Décor 🍎 Food & FMCG 📱 Electronics

India's first voice AI marketplace. Deploy, manage, and switch voice bots — all on a Deepija toll-free number.

Telephony powered by Deepija Telecom

Partner Term & Condition

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