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Hindi

SARVAM-ASR-HI-V2 — Hindi Voice Bot
HINDI Customer Support General Industry CC_BY_NC_4_0

SARVAM-ASR-HI-V2
Hindi Voice Bot

Enterprise-grade ASR and conversational voice bot for Hindi. Optimised for telephony, IVR, and customer support across Indian enterprises with sub-300ms response latency.

SA
Sarvam AI · Bengaluru, India
✦ What Makes This Bot Different

Highest accuracy Hindi ASR model on live telephony with sub-300ms response. Trained on 200K+ hours of Indian call center audio — including background noise, accents, and Hinglish code-switching that most models fail on.

🎙 Live Telephony Demo
SARVAM AI — HINDI CALL SIMULATION
▶ Click Play to simulate a live Hindi customer support call…
Sample Conversation Preview
HOW A LIVE CALL SOUNDS
Bot
नमस्ते! Sarvam AI Hindi Support में आपका स्वागत है। आज मैं आपकी कैसे मदद कर सकता हूँ?
Caller
Mujhe mera account balance dekhna hai.
Bot
Bilkul! Kripya apna registered mobile number batayein.
Caller
9876543210
Bot
Dhanyavaad. Aapka current balance ₹12,450 hai. Kya aap recent transactions bhi sunna chahte hain?
▶ Play full demo on the left for the animated version
What Conversations This Bot Handles

Five conversation types,
fully automated in Hindi

From simple FAQs to complex multi-turn flows — here's exactly what this bot can handle end-to-end:

01
Account Balance & Statement

Customer asks for balance, last 3 transactions, or mini-statement. Bot fetches from CRM API and reads aloud in natural Hindi.

02
Loan EMI Reminder

Bot calls customer, confirms identity, states EMI due date and amount, accepts promise-to-pay or escalates to agent.

03
Complaint Registration

Customer describes issue; bot extracts problem type, product, and preferred resolution. Creates ticket, reads complaint ID back.

04
Product FAQ

Multi-turn FAQ conversation — bot handles follow-up questions, clarifications, and context retention across up to 8 turns.

05
OTP & Verification

Bot sends OTP via SMS, asks customer to repeat it, verifies, and confirms action — all in under 45 seconds.

Full Capabilities
WHAT THE BOT UNDERSTANDS & CAN DO
✓
Real-time transcription
✓
Intent detection
✓
Sentiment analysis
✓
Multi-turn dialogue
✓
CRM integration
✓
Code-switching (Hinglish)
VENDOR LANGUAGES (SARVAM AI)
Hindi Tamil Telugu Kannada Malayalam Bengali Marathi
Technical Specifications
Accuracy97.2%
Latency<300ms
Concurrency10,000+
Model ArchitectureTransformer-XL
Word Error Rate6.1%
LicenseCC_BY_NC_4_0
Deepija Telephony Integration

📞 6 Months Free — Everything Included

All telephony, maintenance, and support is handled by Deepija Telecom. You focus on the AI.

5 DEDICATED TOLL-FREE NUMBERS
DID 11800-XXX-0101
DID 21800-XXX-0102
DID 31800-XXX-0103
DID 41800-XXX-0104
DID 51800-XXX-0105
3 TELEPHONY CHANNELS
📞
Voice IVR
Primary telephony channel
🔌
Telephony API
Programmatic access
💬
WhatsApp Voice
WhatsApp integration
SUPPORT INCLUDED
✓
24/7 NOC Monitoring
✓
99.9% Uptime SLA
✓
Dedicated Account Manager
✓
Instant number failover
✓
TRAI compliant infrastructure
✦ ALL FREE FOR 6 MONTHS

India's first voice AI marketplace. Deploy, manage, and switch voice bots — all on a Deepija toll-free number.

Telephony powered by Deepija Telecom

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