Healthcare-focused Telugu voice assistant for appointment scheduling, reminders, and patient follow-ups. Built in partnership with Apollo-network hospitals.
First HIPAA-aware Telugu voice bot — built in partnership with Apollo-network hospitals. Handles medical terminology, specialty routing, and doctor name pronunciation accurately. Patients can book, reschedule, and confirm appointments entirely in Telugu without human intervention.
Patient calls, bot asks preferred department, date, and time. Checks calendar availability and confirms slot — sends SMS confirmation.
Outbound call 24h before appointment — confirms patient is coming, offers reschedule if needed.
Bot checks on patient status, medication adherence, and schedules follow-up consultation if flagged.