Kore.ai — Vendor Profile

Kore.ai

📍 Orlando, USA / Hyderabad, India · Est. 2014

Kore.ai is a global leader in conversational AI, powering intelligent virtual assistants for Fortune 500 companies. Their XO Platform supports 100+ languages and deep enterprise integrations across CRM, ERP, and ITSM systems.

BFSI Retail Telecom IT/ITSM Logistics

Partner Details

Voice Bots Listed 2

Languages 6+

DID Numbers 5 Dedicated (Free 6mo)

Channels 3 Active

Notable Clients Cigna, Coca-Cola, Vodafone

In Their Own Words

"Our XO Platform is the only enterprise AI platform that handles voice, chat, and email conversations from a single model — with 50+ pre-built enterprise integrations that take weeks off your deployment timeline." — VP Sales, Kore.ai

What Their Bots Can Do

Kore.ai voice bots handle complex, multi-domain enterprise conversations including: IT helpdesk ticketing, HR query resolution, customer support across banking and retail, sales assistance and lead scoring, appointment and service scheduling. Their bots excel at high-intent, multi-step conversations requiring deep CRM integration and data retrieval.

Why Kore.ai Is Different

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XO Platform — single model for voice, chat, email

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50+ pre-built enterprise connectors (Salesforce, SAP, ServiceNow)

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NLP accuracy 98.4% on English — Fortune 500 validated

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Arabic NLP with MSA + Gulf dialect support

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No-code bot builder for rapid customisation

LANGUAGES SUPPORTED

English Hindi Arabic Spanish French German

USE CASES

Customer Support HR Automation IT Helpdesk Sales Assistance Lead Qualification

📞 DEEPIJA DID NUMBERS & CHANNELS (6 MONTHS FREE)

5 DEDICATED TOLL-FREE NUMBERS

DID 1 1800-XXX-0201

DID 2 1800-XXX-0202

DID 3 1800-XXX-0203

DID 4 1800-XXX-0204

DID 5 1800-XXX-0205

3 TELEPHONY CHANNELS

📞 Voice IVR

🔌 Telephony API

🌐 Web Voice Widget

✓ ALL INCLUDED FREE

Maintenance, support & SLA monitoring by Deepija Telecom for 6 months

VOICE BOTS BY KORE.AI

AI Voice Bot

English

KORE-NLU-EN-V3 — English Enterprise Bot

Kore.ai

Customer Support General

World-class English NLU bot with 98%+ intent accuracy. Supports 50+ enterprise integrations out of the box — reducing integration time from months to days.

AI Voice Bot

Arabic

KORE-NLU-AR-V2 — Arabic Gulf Bot

Kore.ai

Lead Qualification Retail

MSA and Gulf dialect-aware Arabic bot ideal for Middle East retail, banking, and government. The only enterprise Arabic bot trained on UAE, Saudi, Kuwait, and Qatar dialect datasets with MSA fallback.

Vendor2

Kore.ai